
Customer Service re: Patients
Thursday, February 5, 2026
12:00PM - 1:00PM EST
Presented By: Amy Fajardo, CS, RCM
MedCycle Solutions
Key Learning Objectives:
- Who is your customer, knowing them
- The difference between poor, good & excellent customer service
- What your patients are looking for
- How to deal with a patient complaint
- Do’s & Don’ts
- Training Tips
Can't make the webinar?
No problem! All registrants receive the recording and presentation slides
following the webinar.
(Members Attend Free, Non-members $35.00)
HOW TO JOIN THE WEBINAR: Please click the highlighted link provided in your confirmation email to receive the login information.