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    • 31 Jan 2025
    • 1 Jan 2026
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    Registration Instructions

    Thank you for your interest in the HLA Maryland Mentor Program! Please select whether you’d like to participate as a mentor or mentee by completing the registration form. Once your application is reviewed, we will be in contact to confirm your selection and, if applicable, provide details about your match. We look forward to helping you embark on this rewarding journey!

    • 11 Sep 2025
    • 12:00 PM - 1:00 PM
    • Webinar
    Register


    From Call Chaos to Calm Practice:

    Streamline Your Workflow


    Thursday, September 11, 2025

    12:00PM - 1:00PM EST


    Presented By:

    Susan Fink Childs - Founder, Evolution Healthcare Consulting

    Erika Patitucci - Lead Solutions Engineer, Klara


    Session Description:

    Is your medical practice office more hectic than you’d like? If your team is juggling too much and you're looking for ways to reduce stress, save time and improve how your office runs day to day, this session is for you. 

    Join medical practice adviser Susan Fink Childs to learn key strategies for streamlining office workflows, from first patient interaction through appointment follow-up. These practical approaches are designed to help simplify processes and create a more efficient experience for your team and patients.

    You Will Learn How To:

    • Reduce call volume and time wasted on phone tag
    • Support staff with processes that help prevent burnout and high turnover
    • Automate common patient communications while maintaining a personal touch
    • Keep your schedule full with tools that help confirm appointments and follow up on no-shows

    Simplify how internal messages and requests are routed for faster patient responses.


    Can't make the webinar?

    No problem! All registrants receive the recording and presentation slides

    following the webinar.


    (Members Attend Free, Non-members $35.00)

    HOW TO JOIN THE WEBINAR: Please click the highlighted link provided in your confirmation email to receive the login information. 

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